Support
How can we help?
A real person answers you on WhatsApp, in French, Arabic or English.
+1 (575) 345-1095
Setup, payment, connection or reselling: message us directly.
Before you write
Four checks that solve most problems
Try them in order: they take less than a minute.
Test your Internet
Turn the VPN off and check that your connection works without it.
Switch server
Another location may respond better right now.
Switch protocol
If a network blocks the connection, another protocol may get through.
Update the app
Install the latest version from your app store.
FAQ
Frequently asked questions
Subscription and payment
How do I order?
Pick your plan on the Pricing page, then finish your order on WhatsApp: we send you the payment instructions and your login details.
Which payment methods do you accept?
Bank transfer, card and cryptocurrency.
How does the 7-day refund work?
Contact us within 7 days of your purchase to ask for a refund.
Does my subscription renew automatically?
No, you decide freely whether to renew at the end of your plan.
Setup and connection
Which devices does PeachVPN work on?
Android, iPhone and iPad, Windows, Mac and Android TV. Up to 5 devices can be connected at the same time.
Where are my login details?
They are sent to you when your order is complete. Lost them? Message us on WhatsApp.
The connection fails, what should I do?
Switch server, then protocol. If it keeps failing, send us a screenshot on WhatsApp.
Can I install PeachVPN on a TV box?
Yes, on Android TV through Google Play. If your box has no Google Play, message us on WhatsApp.
Contact
Still stuck?
Send us your device model and a screenshot: we’ll help you find the fix.
+1 (575) 345-1095
Help center
Installation guides and fixes
Your digital shield in Morocco, on up to 5 devices simultaneously.
Legal
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